Get to know your users
without scheduling a single meeting

AI-powered interviews that reveal rich insights at scale, so you can make better product decisions.

Promptly has been Acquired 🎉 by Outset

To learn more about the acquisition checkout our blog

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Address your product's most critical risks

Why aren't new features working?

Can I get to know my most valuable users?

Why do some users churn?

Why Choose Promptly

Combine the reach of a survey with the conversational depth of an interview. For the first time, you can conduct user interviews at scale without needing a research team.

Smooth Conversations

We're tuning our AI specifically for product research. It will intelligently formulate follow-up questions based on user responses, allowing you to understand the "why" behind their thoughts and actions. It will be akin to having an automated, ever-attentive UX researcher at your disposal.

Actionable Insights

Forget wading through volumes of raw data. We plan to package, summarize, and analyze the results, providing you with concise, actionable insights. Our goal is to help you make informed decisions, accelerate your iteration cycle, and ensure that you stay on the right track.

Faster Experiments

We're not just building a tool — Promptly aims to be a catalyst for building great products. We empower your team to better understand user needs and conduct faster, more effective experiments.

Start gathering insights within minutes

Specify what you want to learn.

Send the interview link to users.

Let AI do the magic for you!

Hey there, we're curious to know why you haven't used the app in the past week so that we can improve the experience for you.

I'm sorry to hear that. Is there anything else that prevented you from using the app lately?